This is the first time we are attempting to offer class via live stream. We are doing the best we can to learn this technology and make sure everyone is able to access the live stream. Please bear with us. We thank everyone in advance for their patience and understanding.
|1||Which meditation classes are being offered via live stream?||At this time, the following GP classes are being offered via live stream:
· Sundays at 10:00am
· Tuesdays at 7:30pm
· Thursdays at 7:30pm
All times shown are Eastern time
|2||How do I register to view a live stream of a meditation class?||On the page for that class click on the button above the description.|
|3||When can I register?||We have noticed that if you are making a donation via PayPal, it takes a little while for the payment to process. It is recommended that you register the day before class begins to allow time for your payment to process and for the confirmation email to be sent.
Also, registration closes one hour before the start of each class.
|4||What happens after I register?||You will receive an email that confirms your registration. The email will also contain a link for you to use to view the live stream. Each email is unique and intended only for the individual who registered.
Allow up to 30 minutes to receive the email. If you have not received a confirmation email, send an email to firstname.lastname@example.org
|5||Do I use the same link for each class?||If you are a Center sponsor, you will use the same link that was sent in the email you received.
· For Sunday classes, use the link that was in the email you received for Sundays.
· For Tuesday classes, use the link that was in the email you received for Tuesdays.
· For Thursday classes, use the link that was in the email you received for Thursdays.
If you are not a center sponsor, you will need to register for each class. You will receive a new confirmation email with a unique link to be used for that upcoming class.
|6||How can I get help if I have a problem with my registration or logging in?||Send an email to email@example.com|
|7||Can I share the link with someone?||No, each registration is for one person only.|
|8||Can I invite my friend who lives in another city or area of the country since this is online?||Our live stream is for people in Central Florida. If you know someone in another part of Florida such as Tampa Bay, for example, they should connect with that local center. Other centers are also providing this service.|
|9||Do I have to donate/pay to view the class?||This is being handled the same way as at the center. Drop-in GP classes are by donation; however no one is ever turned away for lack of funds.
The requested donation is $10 ($5 for students and limited income). Donations can be made using PayPal on our website.
|10||If I am a center sponsor, do I have to pay again to view the live stream?||No, center sponsors do not have to pay again. Center sponsors should have received a separate email with a link that can be used to register. If you did not receive this email, send an email to firstname.lastname@example.org|
|11||How can I view the live stream?||You can view the live stream on any Mobile Device (Apple iOS or Android), laptop, desktop, or tablet. Essentially you can use any device that has a browser.
On the day of class, click the link in your registration confirmation email to view the live stream.
|12||Is a specific Browser required?||No, Zoom will work with any web browser including:
· Microsoft Internet Explorer
· Mozilla Firefox
· Google Chrome
· Microsoft Edge
|13||Do I have to download Zoom?||Downloading Zoom is not required to view the live stream. However, if you are using your mobile phone, it may help to download it. Otherwise you should be able to log in with your Internet browser on your computer, iPad or phone.|
|14||What if I can’t hear during the live stream?||Make sure that your device is not on mute. Also check to make sure the volume is turned up enough for you to hear it.|
|15||What if my feed is dropped, frozen or intermittent?||First check the WiFi or Internet connection on your device. We will have someone monitoring each class to make sure the live stream from our end is working correctly. But please contact us at email@example.com to report any difficulties you have and we will to our best to locate and correct the problem.
Keep in mind that in light of recent events, there has been a major increase in Internet demand, especially for video. Please be patient.
|16||Can I ask questions during the class?||You can ask questions via the chat feature. The teacher may answer to the whole meeting via chat or answer you privately. This may be at the end of the class instead of during the teaching or meditation.|
|17||What do I do if I have trouble getting in or need help at any point?||Send an email to firstname.lastname@example.org. Please be patient for a response, as only one person is managing the email during each class.|
|18||When will other classes start?||We are doing our best to get other classes and events online. Check our website or Facebook for the latest information.|